Contact Us

To Arrange an appointment with one of our clinicians please contact us on the following details:

Gqeberha

Netcare Akeso, Room 13

26 6th Avenue

Walmer, Gqeberha

Call / WhatsApp: 081 472 5205

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Makhanda

15C, Unit 5 Medical Centre

15 Milner Street

Makhanda

Call / WhatsApp: 065 807 9816

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For General Questions

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Email us at: reception@solacemindcare.co.za

Corporate Enquiries

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Corporate clients: Please contact bookings@solacemindcare.co.za to make a booking or to schedule a call on 041 581 3622.

Accounts and Fees

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Fees are payable as soon as services are rendered.

Direct payment arrangements are in place with Fedhealth and Discovery Health, and certain closed schemes administered by Discovery Health.

For private patients and other medical schemes: the practice charges private fees as proposed by Healthman Psychiatry Costing Guide.

Any shortfall will be for the member’s account.

Accounts queries: accounts@solacemindcare.co.za or call 041 581 3622.

National Hotlines & Crisis Support

Reaching out for help is a brave first step — and we’re here to make it as easy as possible. Whether you’re looking to book an appointment, make an inquiry, or connect with us for corporate or medico-legal services, we’d love to hear from you.

SADAG Suicide Crisis Helpline

0800 567 567

For anyone feeling suicidal or in emotional crisis.

Department of Social Development Substance Abuse Helpline

0800 12 13 14

Free, national substance abuse support line.

Cipla Mental Health Helpline

0800 456 789

General mental health helpline.

NPOwer SA Helpline

0800 515 515

For broader community mental health support.

Healthcare Workers Care Network Helpline

0800 21 21 21

For health care workers.

Adcock Ingram Depression & Anxiety Helpline

0800 70 80 90

For depression / anxiety support.

Lifeline South Africa

0861 32 23 22

24-hour crisis intervention, emotional first aid.

Eastern Cape / Local Services & Support Groups

Indlela Mental Health (Gqeberha)

041 365 0502

Outpatient and low-cost counselling in Eastern Cape.

SAFMH District Mental Health Coordinator (Eastern Cape)

040 608 1931

For public sector psychiatric / mental health service referrals.

Eastern Cape SADAG Support Groups

Via SADAG website

Peer support & regular community-based groups.

Online Resources & Websites

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  • SADAG (South African Depression and Anxiety Group)
  • SAFMH (South African Federation for Mental Health)
  • OpenCounseling — Free telephone counselling hotlines in South Africa

How to Access Public & Low-Cost Mental Health Care (No Medical Aid)

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  • Visit your local clinic or community health centre — ask for their mental health or psychiatric liaison service.
  • If needed, they can refer you to the nearest district hospital with psychiatric services.
  • Use toll-free national helplines (such as SADAG) for immediate support and guidance/referral.
  • Check NGO / support-group-based counselling services (such as Indlela, SADAG groups) for low-cost or pro bono help.
  • For medico-legal or disability assessments, large provincial hospitals sometimes have forensic psychology / psychiatric divisions (public sector).

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